{"version":"1.0","provider_name":"Login Instructions","provider_url":"https:\/\/help.jamk.fi\/kirjautuminen","author_name":"Ylitalo Maria","author_url":"https:\/\/help.jamk.fi\/kirjautuminen\/author\/maria-ylitalojamk-fi\/","title":"Authenticator not working. How to reset MFA settings? - Login Instructions","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"EioaA3sHAL\"><a href=\"https:\/\/help.jamk.fi\/kirjautuminen\/en\/mfa-reset-uk\/\">Authenticator not working. How to reset MFA settings?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/help.jamk.fi\/kirjautuminen\/en\/mfa-reset-uk\/embed\/#?secret=EioaA3sHAL\" width=\"600\" height=\"338\" title=\"&#8221;Authenticator not working. How to reset MFA settings?&#8221; &#8212; Login Instructions\" data-secret=\"EioaA3sHAL\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/help.jamk.fi\/kirjautuminen\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"If you can\u2019t log in to Jamk\u2019s services because your Authenticator app is not working or you don\u2019t have access to your phone, you must reset all strong authentication (MFA) settings and re-configure it. To reset MFA settings, you need to verify your identity. How to reset strong authentication (MFA) settings: If you have problems [&hellip;]"}