{"id":1601,"date":"2023-11-22T15:35:52","date_gmt":"2023-11-22T13:35:52","guid":{"rendered":"https:\/\/help.jamk.fi\/m365\/?page_id=1601"},"modified":"2025-07-17T09:37:17","modified_gmt":"2025-07-17T06:37:17","slug":"login-to-email","status":"publish","type":"page","link":"https:\/\/help.jamk.fi\/m365\/en\/email-services-and-office365\/login-to-email\/","title":{"rendered":"Login to email"},"content":{"rendered":"\n<p>Below you will find instructions on how to log in to your email inbox. The instructions open by clicking or tapping the title of the instruction.<\/p>\n\n\n\n<div id=\"accordion-block_43428dc4dd62dcb1af303c337d35cdbf\" class=\"accordion block-accordion\">\n  <div class=\"block-accordion__element-header\">\n      <\/div>\n  <div class=\"block-accordion__accordions\">\n                  <div class=\"accordion-item\">\n          <h2 class=\"h6 accordion-title\">\n            <button id=\"accordion-header-1\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">\n              How to access email with web-browser              <div class='plus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8.92 7.1V.06H7.2V7.1H.12v1.72H7.2v7.12h1.72V8.82H16V7.1H8.92z\" fill=\"#0D004C\"\/><\/svg><\/div>              <div class='minus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 14 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 1.88H.88V.12H14v1.76z\" fill=\"#fff\"\/><\/svg><\/div>            <\/button>\n          <\/h2>\n          <div class=\"accordion-section-wrapper\">\n            <section id=\"accordion-panel-1\" class=\"accordion-panel\" aria-labelledby=\"accordion-header-1\">\n              <p><!-- wp:paragraph --><\/p>\n<p>Go to <a href=\"https:\/\/m365.jamk.fi\" target=\"_blank\" rel=\"noopener\">https:\/\/m365.jamk.fi<\/a> in your web browser and log in with Jamk email address as a username. The Outlook app can be found in the program menu on the left side of the site.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Staff:<\/strong> firstname.lastname@jamk.fi<\/li>\n<li><strong>Students:<\/strong> studentnumber@student.jamk.fi<\/li>\n<li><strong>External users:<\/strong> firstname.lastname@external.jamk.fi<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --> <!-- wp:paragraph --><\/p>\n<p>You can check your own username using these instructions: <a href=\"https:\/\/help.jamk.fi\/kirjautuminen\/en\/username-and-password\/what-is-my-username\/\" target=\"_blank\" rel=\"noopener\">What is my username?<\/a><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n            <\/section>\n          <\/div>\n        <\/div>\n              <div class=\"accordion-item\">\n          <h2 class=\"h6 accordion-title\">\n            <button id=\"accordion-header-2\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">\n              How to access email with Outlook -application              <div class='plus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8.92 7.1V.06H7.2V7.1H.12v1.72H7.2v7.12h1.72V8.82H16V7.1H8.92z\" fill=\"#0D004C\"\/><\/svg><\/div>              <div class='minus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 14 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 1.88H.88V.12H14v1.76z\" fill=\"#fff\"\/><\/svg><\/div>            <\/button>\n          <\/h2>\n          <div class=\"accordion-section-wrapper\">\n            <section id=\"accordion-panel-2\" class=\"accordion-panel\" aria-labelledby=\"accordion-header-2\">\n              <p><!-- wp:heading {\"level\":3} --><\/p>\n<p>Jamk workstations have Outlook email application pre-installed. You can find Outlook from the Windows Start menu. The first time you start the program, it will ask you to add a new email account. The accounts are as follows:<\/p>\n<ul>\n<li><strong>Staff:<\/strong> firstname.lastname@jamk.fi<\/li>\n<li><strong>Students:<\/strong> studentnumber@student.jamk.fi<\/li>\n<li><strong>External users:<\/strong> firstname.lastname@external.jamk.fi<\/li>\n<\/ul>\n<p>You can check your own username using these instructions: <a href=\"https:\/\/help.jamk.fi\/kirjautuminen\/en\/username-and-password\/what-is-my-username\/\" target=\"_blank\" rel=\"noopener\">What is my username?<\/a><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>You can also install the Outlook program on your computer with other Microsoft Office products. Outlook also has its own version for Android and iOS mobile devices. You can download the mobile version from your phone\u2019s app store.<\/p>\n<p>If necessary, you can find training and instructions for using Outlook and other Microsoft 365 applications on the <a href=\"https:\/\/support.microsoft.com\/en-GB\/training\" target=\"_blank\" rel=\"noopener\">Microsoft Training site<\/a><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n            <\/section>\n          <\/div>\n        <\/div>\n              <div class=\"accordion-item\">\n          <h2 class=\"h6 accordion-title\">\n            <button id=\"accordion-header-3\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">\n              How to access email with mobile devices and other email applications              <div class='plus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8.92 7.1V.06H7.2V7.1H.12v1.72H7.2v7.12h1.72V8.82H16V7.1H8.92z\" fill=\"#0D004C\"\/><\/svg><\/div>              <div class='minus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 14 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 1.88H.88V.12H14v1.76z\" fill=\"#fff\"\/><\/svg><\/div>            <\/button>\n          <\/h2>\n          <div class=\"accordion-section-wrapper\">\n            <section id=\"accordion-panel-3\" class=\"accordion-panel\" aria-labelledby=\"accordion-header-3\">\n              <p><!-- wp:heading {\"level\":3} --><\/p>\n<p>Download and install the Outlook app from your mobile device\u2019s app store. Launch the app and add your Jamk email account to it. The accounts are as follows:<\/p>\n<ul>\n<li><strong>Staff:<\/strong> firstname.lastname@jamk.fi<\/li>\n<li><strong>Students:<\/strong> studentnumber@student.jamk.fi<\/li>\n<li><strong>External users:<\/strong> firstname.lastname@external.jamk.fi<\/li>\n<\/ul>\n<p>You can check your own username using these instructions: <a href=\"https:\/\/help.jamk.fi\/kirjautuminen\/en\/username-and-password\/what-is-my-username\/\" target=\"_blank\" rel=\"noopener\">What is my username?<\/a><\/p>\n<p>You can also use other common email applications. Check out the app-specific instructions if needed from the app provider\u2019s own support pages. The account type is primarily an m365 email account.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n            <\/section>\n          <\/div>\n        <\/div>\n              <div class=\"accordion-item\">\n          <h2 class=\"h6 accordion-title\">\n            <button id=\"accordion-header-4\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"accordion-panel-4\">\n              Shared mailbox (Staff only)              <div class='plus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8.92 7.1V.06H7.2V7.1H.12v1.72H7.2v7.12h1.72V8.82H16V7.1H8.92z\" fill=\"#0D004C\"\/><\/svg><\/div>              <div class='minus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 14 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 1.88H.88V.12H14v1.76z\" fill=\"#fff\"\/><\/svg><\/div>            <\/button>\n          <\/h2>\n          <div class=\"accordion-section-wrapper\">\n            <section id=\"accordion-panel-4\" class=\"accordion-panel\" aria-labelledby=\"accordion-header-4\">\n              <p>If you need a shared mailbox, you can apply for one through the Halko service. The rights to previously created shared mailboxes are also defined and applied through Halko. You can find detailed instructions in the <a href=\"https:\/\/jamkstudent.sharepoint.com\/sites\/ICT-palvelut-Elmo\/SitePages\/en\/Access-rights.aspx\" target=\"_blank\" rel=\"noopener\">intranet<\/a>.<\/p>\n            <\/section>\n          <\/div>\n        <\/div>\n              <div class=\"accordion-item\">\n          <h2 class=\"h6 accordion-title\">\n            <button id=\"accordion-header-5\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"accordion-panel-5\">\n              Notification &#8221;More information required&#8221;              <div class='plus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8.92 7.1V.06H7.2V7.1H.12v1.72H7.2v7.12h1.72V8.82H16V7.1H8.92z\" fill=\"#0D004C\"\/><\/svg><\/div>              <div class='minus-icon' itemprop='logo'><svg aria-hidden=\"true\" viewBox=\"0 0 14 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 1.88H.88V.12H14v1.76z\" fill=\"#fff\"\/><\/svg><\/div>            <\/button>\n          <\/h2>\n          <div class=\"accordion-section-wrapper\">\n            <section id=\"accordion-panel-5\" class=\"accordion-panel\" aria-labelledby=\"accordion-header-5\">\n              <p>Jamk IDs have strong authentication (MFA) in use, which is intended to protect your account from misuse.<\/p>\n<p>If you have not set up strong authentication for your account, you will receive a message \u201cMore information required\u201d when logging in and you will be instructed to enable the verification method for strong authentication. Follow the instructions on the site or see more detailed instructions from the link below if needed.<\/p>\n<p>You can find more detailed instructions here: <a href=\"https:\/\/help.jamk.fi\/kirjautuminen\/en\/how-to-enable-strong-authentication-mfa\/\" target=\"_blank\" rel=\"noopener\">How to enable strong authentication (MFA)<\/a><\/p>\n            <\/section>\n          <\/div>\n        <\/div>\n            <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Below you will find instructions on how to log in to your email inbox. The instructions open by clicking or tapping the title of the instruction.<\/p>\n","protected":false},"author":61,"featured_media":0,"parent":250,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"email, mail, outlook, inbox, m365, ","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1418,1420],"tags":[1092,1355],"class_list":["post-1601","page","type-page","status-publish","hentry","category-staff-en","category-students-en","tag-email-en","tag-guide-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Login to email - Microsoft 365<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.jamk.fi\/m365\/en\/email-services-and-office365\/login-to-email\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Login to email - Microsoft 365\" \/>\n<meta property=\"og:description\" content=\"Below you will find instructions on how to log in to your email inbox. 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