Tips for Windows 11
The Windows 10 operating system is reaching the end of its lifecycle, which is why Jamk’s ICT Services will be upgrading staff computers to the newer Windows 11 operating system.
During the operating system update, device management will change from local management to cloud management. Due to the significant system change happening in the background, the Windows 10 operating system cannot be directly upgraded to the newer Windows 11 version. Instead, the computer will need to be reinstalled from scratch. The installation will be carried out by ICT Services’ ServiceDesk, so please schedule the installation by contacting the Helpdesk through a service request.
Login to the device
The first login to the computer will be done using your Jamk email address and network password. During the first login, two-factor authentication (Authenticator) is required. During the first login, you will also need to enable Windows Hello login. Basically you need to create a PIN code, which you will use to log in to the computer in the future. The PIN code acts as a strong authentication method, which is why creating and changing it approving confirmation through two-factor authentication. The PIN code must be at least 5 characters long and can include letters and special characters in addition to numbers.
If your device has a fingerprint reader or an IR camera (facial recognition), you can also enable these login methods from the Windows account settings. If you forget your PIN code, you can reset it yourself using the “I forgot my PIN” function on the login screen or from the Windows account settings. Two-factor authentication is required for the reset.
Apps
When you log in to the device for the first time, certain applications like Edge and OneDrive are pre-installed. Additional applications will be automatically installed on the computer after logging in, as long as the device is turned on and connected to the internet.
In addition to Edge and OneDrive, the default applications are:
- Company Portal
- Chrome and Mozilla Firefox
- M365 apps
- Outlook
- Teams
- VLC Player
- Adobe Acrobat Unified (By logging in to the Adobe program from the top right corner, you will have access to all Adobe Acrobat tools, such as PDF editing)
Additional applications can be downloaded from the Company Portal (replacing the Software Center). Programs are also available from the Microsoft Store, such as Zoom. Not all application distributions are yet available for the Windows 11 environment. You can inquire about the availability of an application through a service request.
NOTE! You must be logged into the Adobe Acrobat program to access the Adobe license. Without the license, you cannot edit or convert PDF files.
Printing
The Secureprint-U print queue is available on Windows 11 devices. The Secureprint-U print queue can also be accessed from outside the internal network, so you can add printing jobs from home and release them later from a campus printer. You can set the Secureprint-U print queue as your default printer by going to:
- Windows Settings > Bluetooth and Devices > Printers & Scanners
- Set “Let Windows manage my default printer” to Off
- Select Secureprint-U and set it as default by clicking “Set as default” from the top
Other things
The layout of the Start menu is locked. If you make changes to the layout, such as “pinning” an application to the menu, the change will not persist and the layout will reset to default upon the next restart. However, you can pin frequently used applications to the taskbar at the bottom if you wish.
OneDrive will log in automatically with the “On-Demand” setting, meaning files will only be downloaded to the computer as needed.
Some services that do not yet support Entra ID login (Microsoft’s login portal) do not work with the Edge browser. For example, Tweb is one of such services. These services should be used with a browser other than Edge for the time being.