Changing your password

There are several ways to change your password.

On Microsoft 365
On workstations on campus
On Self service portal on id.jamk.fi -website
Using remote desktop connection

Remember to update your password on all your devices so your account doesn’t get locked due invalid login attempts. Do not forget to update Eduroam credentials! If none of the methods below work for you, please contact Helpdesk or Student Services.

Using Microsoft 365 (preferred)

Log in to Microsoft 365 at m365.jamk.fi
Click your name from left bottom corner and select “View account”
Select “Change password”
Enter your old password and new password twice
- Minimum password length is 14 characters including uppercase / lowercase letters (no umlauts) and numbers

Using workstation on campus

Log into Windows -workstation
Press Ctrl + Alt + Del. M365 account page opens on the browser
- Login with Jamk credentials and verification with the MFA might be required
Select “Change Password”
Type in your new password
- Minimum password length is 14 characters including uppercase / lowercase letters (no umlauts) and numbers

Using Self service password portal id.jamk.fi

Users can change their password using id.jamk.fi -service .

Go to id.jamk.fi
Provide your Jamk email address
- Staff: firstname.lastname@jamk.fi
- Student: username@student.jamk.fi
- External users: firstname.lastname@external.jamk.fi
Select Reset password or Change password
- Reset password option requires strong ID verification either with suomi.fi authentication or Candour ID
- The same identity verification method is used as was used during the account activation
- Using the Candour ID service requires that user has a mobile device capable of installing the Candour ID app, as well as a valid ID document. Only a passport or an ID card with a chip are supported. Note that residential permit is not valid ID document.
Type in the new password
- Minimum password length is 14 characters including uppercase / lowercase letters (no umlauts) and numbers

Using remote connection

If you don’t have appropriate bank account with online access and/or you are not working at the campus, change your password as follows:

Open remote desktop connection via remote.jamk.fi
After the desktop has opened use keyboard shortcut Ctrl + Alt + Delete (available on browser only on full screen mode)
- Alternative shortcut Ctrl + Alt + End
Select “Change password”
Write your old password and provide a new one